Sohraaz Collections Cancellation Policy

TThank you for shopping at Sohraaz Collections!

We understand that circumstances may change, and you may need to cancel your order. This policy outlines the process for order cancellations at Sohraaz Collections.

Cancellation Timeframe:

• You can cancel your order free of charge within 24 hours of placing it.
• To cancel your order within this timeframe, please contact our customer service team as soon as possible.

Orders After Cancellation Timeframe:

• If you wish to cancel your order after the designated timeframe (e.g., [Number] hours), we will do our best to accommodate your request.
• However, a cancellation fee of [20]% of the order total may apply, depending on the processing stage of your order.
• Orders that have already been shipped cannot be cancelled.

How to Cancel Your Order:

• To cancel your order, please contact our customer service team by:
• Phone: 083348 81803
• Email: care@sohraaz.com

Confirmation of Cancellation:

• Once your cancellation request is processed, you will receive a confirmation email from SohraaZ Collections.

Refunds:

• If your order is eligible for a full or partial refund, the amount will be credited back to the original payment method used within 30 business days.

Please Note:

• This cancellation policy applies to orders placed on the SohraaZ Collections website.
• We reserve the right to modify this policy at any time without prior notice.

We appreciate your understanding!